Frequently asked questions

Call or WhatsApp us on 07448 954789, or complete the booking request form on our Book a Journey page, which sends your details to us via WhatsApp. Your booking is confirmed once we reply to agree the time and the fare.

We recommend booking ahead, particularly for airport transfers, early mornings, weekends and events. If you need a car sooner, give us a call and we'll tell you honestly whether we can help.

We're based in Abingdon, Oxfordshire. We cover Abingdon and the surrounding villages, Oxford, Didcot and Wantage, and provide airport transfers to major UK airports. If your pick-up is elsewhere, just ask.

Every airport transfer is quoted individually. Send us your airport, travel dates, pick-up address and the number of passengers, and we'll provide a quote. Your fare is agreed before you book. Airport drop-off and parking charges are not included.

Local fares depend on the distance and the time of day. Tell us your pick-up and destination and we'll confirm the fare before you travel, so there are no surprises.

Yes — we accept both cash and card payments. If you need to pay in a particular way, please mention it when you book.

Child seats are available on request. Please let us know your child's age when you book so that we can arrange a suitable seat.

Yes. Give us your flight number when you book and we'll monitor the arrival time to help plan your pick-up.

Our fleet includes a Lexus ES, a Mercedes-Benz Vito Executive Class, a Ford Tourneo Custom, a Volkswagen Sharan, a Toyota RAV4 and a Ford Focus, and other vehicles may be available; ask us when you enquire. Vehicle availability is confirmed when you book.

It depends on the vehicle — each one has its own seating and luggage space, from our saloons to people carriers and our largest vehicle for groups. Tell us the number of passengers and how much luggage you'll be travelling with, and we'll recommend a suitable vehicle. For larger groups, ask whether we can arrange more than one vehicle.

Please let us know as soon as possible by phone or WhatsApp and we'll do our best to amend your booking. Our Terms and Conditions explain how cancellations work.